Professional Conduct Coordinator to Manage Complaints and Discipline

Become the cornerstone of a regulatory environment as a Professional Conduct Coordinator. Handle complaints, manage disciplinary processes, and ensure administrative excellence in a hybrid working arrangement.

This role serves as the primary point of contact for concerns and complaints. You will assess incoming matters, track progress, and facilitate timely resolutions. Expected duties include drafting correspondence for both complaints and disciplinary hearings, providing essential support to committees, and ensuring compliance with administrative laws.

Key Responsibilities:

• Manage and assess incoming informal concerns

• Support Complaints Committee with timely data tracking

• Draft correspondence and materials for hearings

• Assist in coordinating discipline management processes

• Maintain organized records of all activities

Requirements:

• Diploma or degree in relevant field

• Minimum 3 years’ administrative experience

• Certifications in project or conflict management are assets

• Excellent organizational and communication skills

• Ability to work independently and in a team

Become an integral part of an engaging team and contribute significantly to the effective resolution of public concerns.
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