Fredericton Primary Care Business Manager; N-B PCN
Listed on 2026-07-01
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Business
Operations Manager -
Management
Operations Manager
Overview
Primary Care Business Manager position with Horizon Health Network in New Brunswick. The successful candidate will join the Primary Care Team and work with project managers, managers, and the Directors Group.
Responsibilities- On-boarding of staff (20%)
- Prepares ITacit requests for new positions and secures staff for vacancies.
- Organizes the on-boarding of all new staff.
- Includes form completion, organizing and scheduling of orientations and communication with pertinent stakeholders.
- Collaborates with the Talent Acquisition team to schedule and participate in interviews between potential candidates and the Manager.
- Human Resources (40%)
- Participates in and completes follow up for Attendance Management issues with staff.
- Participates in Disability Management meetings with staff.
- Organizes gradual return to work. Completes all related forms and approves schedules.
- Collaborates with Managers to develop plans and requirements for a successful return to work on a gradual basis.
- Finance (15%)
- Reviews and reconciles all changes to staff:
- Levelling
- Public holidays, vacation, sick days, overtime
- Verify professional designations annually and maintain attendance records.
- Reviews Plan of Establishments (POE) for responsible units and reports inconsistencies to Finance and Manager/Director.
- Analyzes and evaluates budget variances monthly (sick days, overtime, etc.). Reconciles budget variances with the Manager and reports to Director.
- Identifies budget pressures, in conjunction with the Manager and completes requests for enhancements as required.
- Responsible for invoicing and reporting of Family Health Teams
- Analyzes and maintains statistics as required by departments.
- Participates in the development of project charters, as needed, and ensures follow-up with managers.
You have worked in a Leadership and/or Management role for a minimum of 3 years and hold a bachelor’s degree in business administration or a health-related field. Experience with LEAN Six Sigma tools/training, and/or leadership education based on the LEADS in a Caring Environment framework would be beneficial. You are proficient in Microsoft Office applications. You have demonstrated leadership and communication skills (oral and written), problem solving, change management, conflict resolution and time management skills, strong interpersonal skills and the ability to act as a change agent.
You can work collaboratively and communicate effectively with a variety of health care providers, including nurses, physicians, managers and staff from other disciplines.
On-boarding of staff, HR, Finance, and Project Management responsibilities described above.
These duties and responsibilities may change as per operational requirements.
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