Director of Collections Strategy at Xplore

Strategically lead billing and collections efforts at Xplore Inc. in Fredericton, NB, as the Director of Collections Strategy. Enhance customer financial experiences while optimizing cash flows and internal controls.

This senior role involves overseeing the complete billing and collections ecosystem, ensuring compliance and reducing revenue leakage. You'll work closely with various teams to drive process modernization and implement scalable, effective solutions. Your leadership will play a key role in developing credit risk frameworks and managing collections for diverse customer segments.

Key Responsibilities:

• Oversee billing operations to ensure accuracy and compliance

• Drive improvements in days sales outstanding and recovery rates

• Implement automated systems for checks and reconciliations

• Act as an escalation point for billing and collections issues

• Monitor performance metrics relating to billing and collections

Requirements:

• Experience leading finance transformation initiatives

• Knowledge of telecom billing platforms

• CPA, MBA, or other relevant designations

• Results-oriented with strong execution capabilities

• Ability to influence and align stakeholders

Utilize your billing and collections expertise to advance Xplore's mission of providing excellent service and operational efficiency.
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