Client Advisor Intern

Job Description

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self‑motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions.
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business.
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions.
• Proactively take ownership of resolving and preventing client banking problems.
• Cultivate and maintain relationships with partners to work as one RBC team.
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self‑motivation, as well as excellent communication skills and emotional intelligence.
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
• Personal flexibility to work flex hours.
• Eagerness to learn and determination to succeed.
• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course.

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry.
• Mutual Funds accreditation.

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• A world‑class training program in financial services.
• Excellent career development and access to a variety of job opportunities across business and geographies.
• Leaders who support your development through coaching and managing opportunities.
• Work in a dynamic, collaborative, progressive, and high‑performing team.

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy.

Address: 504 QUEEN ST:

FREDERICTON

City: Fredericton

Country: Canada

Work hours/week: 20

Employment Type: Part time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date:

Final date to receive applications:

Applications will be accepted until 11:59 PM on the day prior to the Final date to receive applications date above.