Hospitality ​/ Hotel ​/ Catering Coordinator, Event Management & Planning

The Fredericton Convention Centre is seeking a dynamic individual to assume the role of Coordinator, a front-of-house position responsible for daily guest interactions.

• Serve as the point of contact for clients and communicate with them by telephone, email, and in-person to respond to booking inquiries, questions, and requests in a friendly and timely manner.
• Administrative duties including invoicing, data entry & reporting.
• Develop and maintain a close working relationship with Banquet, Kitchen and Audio-Visual departments to ensure clients’ expectations are met and exceeded.
• Work with clients to gain knowledge of their event details; prepare sales-related documents (e.g., proposals, contracts) and prepare banquet event orders for a successful transition to the service delivery team.
• Coordinate events within established parameters, including internal events and familiarization tours.
• Apply FCC policies, service standards, and standard operating procedures while exercising sound judgment to resolve routine questions and unexpected situations independently.
• Manage competing priorities in a fast-paced environment while adapting to changing operational needs, maintaining professionalism and a positive attitude.

• Grade 12 diploma or equivalent credentials.
• Exceptional customer service skills; experience in tourism, hospitality, or a related customer-focused environment is considered an asset.
• Highly organized with demonstrated critical thinking skills.
• Working knowledge of Microsoft Office & other business technology.
• Excellent communication and interpersonal skills.
• Conversational French language preferred.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

A complete position description with additional details is available on the Careers page of the Fredericton Convention Centre website.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. No phone calls please.

Active Dates We will be accepting applications until August 24, 2026