Kids Phone Bilingual Clinical Manager

Position: Kids Help Phone Bilingual Clinical Performance Manager
Shape the future of youth mental health services with Kids Help Phone as a Bilingual Manager, focusing on People and Clinical Performance in a remote setting.

As the Bilingual Manager, you will guide the performance of counseling services while ensuring adherence to high operational standards. Leading a diverse team, you'll be responsible for implementing policies and practices that foster an inclusive and supportive environment.

Your role will be instrumental in enhancing young people's access to critical mental health resources.

Key Responsibilities:

• Oversee frontline team performance and developmental feedback

• Collaborate with various departments to enhance team dynamics

• Implement employee engagement and retention strategies

• Maintain communication regarding organizational initiatives and standards

• Support change management and service development projects

Requirements:

• Degree in Social Work, Psychology, or a related field

• 2-4 years of supervisory experience in clinical environments

• Bilingual in English and French, with strong communication skills

• Excellent problem-solving abilities and attention to detail

• Dedication to advancing IDEA principles within the workplace

Contribute to Kids Help Phone’s mission to provide accessible mental health support for youth across Canada.
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