Customer Solutions & Sales Specialist

Job Description

As an LBM Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Job Description

As an LBM Associate, you will help the customers to fully understand their needs and assist in selecting the right products for their requirements. As knowledgeable sales professionals, sales associates can make recommendations which solve customers' problems and enhance their shopping experience.

Responsibilities

Drive sales through engagement of customers, suggestive selling, and sharing product knowledge
Clarify and understand customers’ needs and take them to the best solution for their projects.
Maintain knowledge of current sales and promotions
Take initiative and confidently direct customer interactions
Produce quotes, material lists and follows up
Demonstrate high standards of safety and customer service
Resolve customer challenges quickly and efficiently.
Continually learn about products and market conditions

Qualifications

Excellent communication and team player
Sales and customer service experience
Possess a high level of attention to details
Ability to lift 55 lbs.
Ability to workdays/evening/weekends (rotating shifts)
Ability to learn and operate the applicable computer system (D635) used to process orders
Grade 12 diploma or equivalent considered an asset

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