Encore Event Technology Lead Position

Join Encore as an Event Technology Lead, responsible for top-notch audiovisual setups and exceptional service delivery. This role emphasizes customer interactions within various hospitality settings.

As the Technical Lead, you will manage the setup and operation of audiovisual systems critical to the success of events. With your 2-3 years of hands-on audio-visual experience, you will troubleshoot problems and ensure a seamless experience for clients. You will also coach fellow technicians to uphold Encore’s promise of outstanding customer service in both hotel and warehouse environments.

Key Responsibilities:

• Setup and operate a range of audiovisual technology

• Troubleshoot and resolve equipment challenges quickly

• Cultivate excellent relationships with internal and external clients

• Monitor and assess client needs throughout events

• Guide technicians in best practices for service delivery

Requirements:

• High school diploma essential;
Associate’s preferred

• Required 2-3 years of audiovisual experience

• Preferred experience in customer service or hospitality

• Must be able to lift 50 lbs; valid driver’s license needed

• Required technical certification within 60 days for new hires

Leverage your technical skills and passion for service to make events unforgettable at Encore.
#J-18808-Ljbffr