Office Assistant

Position: Office Assistant 2
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Review Vacancy

Date Posted 06/17/26

Applications Due
07/02/26

Vacancy ID218207

* Basics

* Schedule

* Location

* Job Specifics

* How to Apply

NY HELPYes

AgencySUNY Fredonia

Title Office Assistant 2

Occupational Category Clerical, Secretarial, Office Aide

Salary Grade
09

Bargaining UnitASU - Administrative Services Unit (CSEA)

Salary Range From $42641 to $42641 Annually

Employment Type

Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Chautauqua

Street Address 280 Central Avenue

City Fredonia

StateNY

Zip Code
14063

Duties Description Fredonia's Residence Life Office seeks qualified candidates for a full-time, 12-month, Office Assistant 2, SG9, administrative support position. Working in a team-oriented environment and utilizing a working knowledge and understanding of SUNY and campus policies and procedures, the successful candidate will be responsible for a variety of duties that are not limited to, but will include the following:

Administrative and Customer Service Support

Maintain and model a professional, welcoming, and customer-service-oriented office environment while ensuring confidentiality.

Provide front office support to students, parents, faculty, staff, and campus visitors.

Coordinate scheduling and training of student office staff in customer service practices, telephone etiquette, and accurate communication of departmental procedures.

Type correspondence, reports, records, and other materials in draft and final form.

Maintain organized filing systems, records, and databases related to departmental operations.

Process and forward departmental mail.

Housing Operations Support

Assist with housing operations and room selection processes utilizing The Housing Director (THD) housing management software.

Utilize Banner to place holds on student accounts as required.

Coordinate and schedule Residence Life guest room reservations for campus guests, including billing and administrative tracking.

Process and maintain lost key requests, order replacement keys, and maintain associated payment records.

Maintain BOSS system functions and provide residence hall card access support when other personnel are unavailable.

Update and maintain Residence Life office calendars, including staff schedules and time-off requests.

Update the Residence Life events calendar with departmental programs and activities.

Financial and Purchasing Responsibilities

Prepare and process purchase orders and procurement documentation in accordance with SUNY and New York State purchasing procedures and guidelines.

Purchase items through State contracts and assist with receiving bids and awarding contracts for standardized materials, supplies, equipment, and services.

Monitor and follow up on compliance concerning purchases and requisitions.

Maintain multiple Touchnet stores for Residence Life operations and payment processing.

Maintain inventory of office supplies and forms and coordinate ordering of necessary materials.

Technology and Office Equipment

Operate office equipment including computers, printers, photocopiers, audiovisual equipment, calculators, and related technology necessary to complete assigned tasks.

Perform routine office equipment maintenance such as replacing toner and paper supplies.

Minimum Qualifications One year as an Office Assistant 1; or one year of permanent service in a clerical or keyboarding title allocated to Grade 6 or higher

OR:
One year of clerical experience

Additional Comments…