Customer Service Representative

Customer Service Representative

Bergen County, NJ | $18–$20/ hour (DOE) | Contract-to-Hire

We’re seeking a motivated and customer-focused Customer Service Representative to support inbound customer communications and assist with account or service-related inquiries. This role is ideal for a dependable, professional individual looking to build a strong foundation in a structured, team-oriented environment with opportunities to grow.

• Serve as the first point of contact for inbound customer calls and emails
• Provide clear, accurate information and resolve routine inquiries efficiently
• Document customer interactions and updates in internal systems or CRM tools
• Identify and elevate issues when appropriate, following established procedures
• Deliver a consistently positive, professional customer experience

• 2+ years of experience in customer service, retail, call center, or office support
• Strong communication and interpersonal skills
• Comfortable navigating phone systems and computer-based tools
• Reliable, organized, and detail-oriented with a strong sense of accountability
• Bilingual skills are a plus

• Hands‑on training and support to help you succeed
• Exposure to a professional office or corporate environment
• Opportunity to develop transferable customer service and communication skills

MOHR Talent is an equal‑opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at