Aftermarket Engineer Sales

Location: Pine Brook, NJ

Company: IPCO US LLC

Reports to: Aftermarket Manager

IPCO US LLC is seeking a hands‑on, customer‑focused Aftermarket Engineer to serve as a technical liaison between our company and customers. This role is ideal for a mechanically inclined engineer with strong process engineering experience who enjoys travel, customer interaction, and solving real‑world equipment challenges.

You will work closely with customers to optimize equipment performance, support spare parts sales, assist with new installations, and provide technical training, both on‑site and in‑house.

• Travel up to 50–75% to customer sites to support equipment optimization and aftermarket services
• Build and maintain strong customer relationships to drive future sales opportunities
• Review spare parts inventories and identify opportunities to increase aftermarket sales
• Provide technical support to inside sales, design engineers, and sub‑suppliers during quoting and order entry
• Collect and evaluate process data for design, scale‑up, and performance improvement
• Support startup and commissioning of new and rental equipment, including extended on‑site assignments
• Deliver hands‑on technical training to customers and IPCO colleagues
• Generate visit reports and maintain accurate records in IPCO’s CRM
• Participate fully in quality, health, safety, and environmental programs
• Assist sales engineers and belt technicians during customer visits as needed

• Engineering degree preferred; 1–3 years of relevant experience accepted
• Strong mechanical aptitude with hands‑on equipment experience
• Solid understanding of process engineering principles, including mechanical design, heat transfer, and fluid dynamics
• Ability to interpret technical drawings, specifications, and engineering manuals
• Comfortable performing technical calculations and problem‑solving
• Excellent written and verbal communication skills in English

• Ability to lift up to 80 lbs and work in industrial environments
• Comfortable working at heights, in confined spaces, and around mechanical equipment
• Willingness to travel extensively, drive rental cars, and fly commercially
• Ability to meet customer safety requirements, including drug testing and respirator use

• Four Cigna medical plan options
• Dental and vision coverage through Sun Life
• Prescription coverage and telehealth access

• Life insurance
• Short‑ and long‑term disability
• FSA and HSA options with company contributions

• 401(k) plan with company match plus 5% profit sharing
• Access to professional financial advisors

• Paid Time Off starting at 15 days
• Paid holidays, parental leave, and bereavement leave

• Tuition reimbursement and professional development programs
• Recognition programs and team events

At IPCO, you’ll work with advanced process equipment, gain direct customer exposure, and play a critical role in supporting long‑term customer success. We offer a collaborative environment, technical growth opportunities, and a strong total rewards package.

IPCO US LLC is an equal opportunity employer.