Field Service Engineer

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You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access the world’s collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.

We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world’s leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.

We’re looking for material difference-makers to join our growing team. Interested? Learn more at

Veeco is seeking an ambitious Field Service Engineer eager to learn Veeco’s technology and drive customer satisfaction through creative support strategies. The successful candidate will be responsible for supporting key customers in North America with the objective of continuously adopting new technologies through installation, start up, and sustaining/ troubleshooting/ preventive maintenance of semiconductor wafer processing equipment.

Position will involve considerable domestic travel as a part of normal duties and possibly international travel needed for training. But day to day duties will primarily default to Somerset. Our preference is to hire someone residing in Somerset, New Jersey but will consider applicants throughout the US with citizenship as long as they are willing to relocate to reside in Somerset, New Jersey before the specified date.

• Perform activities during installation, upgrade, testing, warranty, and repair of equipment, following up all customer’s and Veeco’s protocols related to safety and security
• Isolate and resolve equipment and systems malfunctions and take corrective action
• Assist with the implementation of new processes, methods, and designs
• Develop relationships with the customer to ensure high customer satisfaction and retention
• Ability to drive onsite activities, communications, and provide support in all matters related to the equipment, technical, and field aspects for the targeted site
• Report all tool actions/events and daily activities in field service reports such as the Veeco Service Portal (VSP) and follow up on reports as needed.
• Adhere to safety and confidentiality policies and travel/expense policies.
• Constant communication everyday with teammates and Field Service Manager via MS (outlook, Teams, etc.)
• Travel TBD but more extensive during initial 6-month training period, possibly including international for training. But then it will taper down to 50% or less.
• Accept training and mentor guidance from the on-site Senior FSE’s, and/your manager.

• U.S. Citizen, U.S. Person, or Immigration Status Requirements: This position requires access to information controlled under the International Traffic in Arms Regulations (ITAR). As such, U.S. citizenship is required, as only U.S. citizens are authorized to have unescorted access under this program/contract.
• Associates degree in a Science or technology-related field and/or military with a minimum of 5 years of experience in the semiconductor industry. An equivalent combination of education and experience will be considered.

• Knowledge of vacuum, chemistry, electronics, microchip processing, gas delivery systems, robotics, mechanics, or combination with similar semiconductor process equipment such as MOCVD, AMAT, NOVELLUS, AIXTRON, EBARA, LAM, etc. is preferred
• Ability to read and interpret electrical schematics, piping and installation diagrams (PID’s)
• Basic knowledge and understanding of electrical concepts – ohms law, component identification (heaters, breakers, relays, contractors, solenoids, valves,…