Merch​/Retail Associate

About Us:

Journey Dance Competition takes pride in producing the industry's best dance competitions. We deliver exciting, world-class live events in a high-energy, feel-good atmosphere. Our team is made up of the friendliest and most dedicated professionals, who are driven by passion and have made the commitment to serve. Thanks to their extensive training, attention to detail, and our seamless, on-time events, we consistently surpass expectations, ensuring that each event leaves a lasting impression and creates unforgettable memories.

Come work alongside a fired-up, passionate, and fun team that’s driven to do great work.

Our mission is to deliver the best dance competition experience, honoring every guest with care and detail—because everyone deserves to be
recognized
and
celebrated.

• Paid training, paid travel, double-occupancy lodging, and event meals
• Professional and self development — confidence, leadership, adaptability, communication, and real-world experience you'll carry for the rest of your career.
• A team culture worth showing up for — passionate team members who care as much as you do, and friendships that outlast the season.
• Industry connections — dance educators, choreographers, studio owners, and professionals from across the country
• Hands-on experience in live events, production, hospitality, customer service, and operations
• Room to grow — more responsibility, new skills, and a real path into leadership. A lot of our leads started exactly where you're about to.

As one of Journey's front-of-house representatives, we are looking for Merch/Retail Associates with welcoming energy to help set the tone for the entire day! These team members are the first to meet and greet our guests and the last to wave good-bye. Merch/Retail Associates are responsible for the organization, presentation, and promotion of Journey merchandise. This requires an eye for detail and a dedication to maintaining Journey’s brand standards.

This team member is required to handle all monetary transactions as well as report inventory for each event. This role requires standing for long periods of time. One member of the Merch/Retail Team will be responsible for picking team member meals and set up and maintenance of the Team Room and Teacher Lounge.
The Merch/Retail Associate must be ready to provide excellent customer care by maintaining a friendly, welcoming, enthusiastic attitude throughout the entire event. If you love to talk and interact with new people and your bubbly energy is contagious, this is the role for you!

• Thursday — travel to the event city from your designated meeting point or airport
• Friday–Sunday — load in, early call times, long days, back-to-back sessions, awards ceremonies, load out
• Monday — travel home

• Load in and load out production equipment, as well as set up, organize, and breakdown your respective station
• Greet all guests that enter the Journey doors
• Organize and display merchandise within Journey brand guidelines
• Maintain a tidy workstation that’s welcoming and appealing
• Know the Journey products and pricing
• Promote Journey merchandise by sharing information about…