Medical Receptionist

Overview

Regional Cancer Care Associates (RCCA) is looking for an exceptional Medical Receptionist to join our team. This vital role involves professionally greeting and welcoming patients, friends, and family, ensuring they feel comfortable and cared for from the moment they step into our facility.

Employment Type: Full Time

Location: Riverdale, NJ

Compensation: $15.49 - $26.43 per hour (packages based on skills, experience, and qualifications)

RCCA offers a comprehensive benefits package, subject to eligibility requirements. Benefits include:

• Health, dental, and vision plans
• Wellness program
• Health savings account – Flexible spending accounts
• 401(k) retirement plan
• Life insurance
• Short‑term disability insurance
• Long‑term disability insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) and holiday pay
• Tuition discounts with numerous universities

• Greets patients and visitors in a prompt, courteous, and professional manner. Obtains all appropriate forms as required.
• Obtains demographic and insurance information and copies of patients’ insurance cards and current driver’s license for the file. Updates information as needed.
• Registers all new patients into the system; prepares and organizes new patient charts; notifies nursing staff of patient arrivals and places charts in appointment order; assists in preparing charts for the next day’s appointments and prints schedules as needed.
• Collects co‑pays, deductibles, and other out‑of‑pocket amounts at time of visit and issues receipts if necessary.
• Distributes condolence cards to patients’ families as requested.
• Maintains lobby area in a neat and orderly manner.
• Identifies no‑shows and forwards for patient notification.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms, and other typing as requested by supervisor.

• High school diploma or equivalent required.
• Minimum five years of office experience; medical setting experience required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds.

Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier, and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment and involves contact with patients and the public.