Business Analyst

We're seeking a Business Analyst to serve as the critical bridge between our business teams and technology systems. You'll be the go-to expert for our Business Intelligence, PLM, and ERP platforms, ensuring that systems work seamlessly to support decision-making across the organization. This role is ideal for a self-motivated problem solver who enjoys collaborating with diverse stakeholders to optimize systems, streamline workflows, and drive measurable business impact.

You'll work cross-functionally on projects that directly improve strategic planning and operational efficiency.

• Champion system excellence:
  Maintain and enhance information systems supporting sales operations, financial reporting, product development, sourcing, and distribution, ensuring data integrity and maximum business value.
• Master product data management:
  Align product master data across all systems to enable accurate, real-time decision-making and operational efficiency.
• Drive continuous improvement:
  Identify and implement enhancements that strengthen business processes and ensure comprehensive product information availability.
• Ensure quality delivery:
  Develop and execute test scripts that validate business requirements and system functionality.
• Enable business users:
  Provide responsive technical support to diverse teams, ensuring systems meet their evolving needs.
• Solve problems proactively:
  Troubleshoot issues raised by business teams and escalate appropriately to maintain productivity.
• Manage system access:
  Perform administrative functions including user security and permissions management.
• Expand integration capabilities:
  Identify opportunities to connect systems through web services, database integrations, and other technical solutions.

• Bachelor's degree or equivalent hands-on administrator experience
• 3+ years in the apparel industry
• 3+ years as a business analyst (PLM implementation/administration experience is a strong plus)
• Solid understanding of PLM, Business Intelligence, and ERP software ecosystems
• Familiarity with Centric PLM, Exenta ERP, and Qlik Sense is highly desirable
• Strong communication skills—you can translate technical concepts for non-technical audiences
• Self-motivated, collaborative approach to problem-solving