Dispatcher, IT​/Tech

Dispatcher - Career Opportunity

Mr. Rooter Plumbing

If you're looking for a new career where you can receive hands-on coaching and training for a job that's always in demand, we want to hear from you!

Mr. Rooter Plumbing is looking for motivated, dependable people to join our team as Dispatch Professionals. You may have never considered dispatching as a career-but it's a critical role, it pays well, and it offers long-term stability.

Plumbing is an essential service that's needed in all economic conditions. As a dispatcher, you'll play a vital role in helping families and businesses get the service they need-when they need it.

No Experience? No Problem.

You don't need prior dispatching experience or a college degree to apply (though either is a plus). We provide paid training and ongoing coaching to set you up for success. In a short time, you'll be fully trained and on a clear career path with opportunities for growth and increased earnings.

This is more than a job-it's a career with a future.

Is This the Right Fit for You?

This role isn't for everyone, but you may be a great fit if you:

• Enjoy interacting with people and solving problems
• Thrive in a collaborative, team-oriented environment
• Are patient, persistent, and detail-oriented
• Are comfortable using technology and learning new software
• Adapt well to changing priorities and fast-paced situations
• Enjoy being challenged and contributing to team success
• Appreciate coaching and ongoing professional development

Dispatchers are the backbone of our operation-you'll work closely with service professionals and management to ensure every customer receives first-class service.

What You'll Be Responsible For

You'll start by training alongside an experienced dispatcher. Once up to speed, you'll be responsible for delivering an exceptional customer experience by:

• Coordinating daily schedules with managers and service professionals
• Ensuring the right technician, tools, and information are sent to each job
• Communicating clearly with customers from first call through payment processing
• Adapting quickly to changing customer needs and operational priorities
• Following the proven Mr. Rooter Plumbing processes

How We Measure Success

We believe in accountability, teamwork, and celebrating wins. Performance is measured through:

• Delivering clear solutions and options to customers
• Quality workmanship and first-time resolution
• Efficient use of time and resources
• High customer satisfaction scores, surveys, and Google reviews

How We Take Care of Our Team

We invest in our people and provide competitive benefits, including:

• Paid training
• Paid time off
• 401(k) with company match
• Health, dental, and vision insurance
• State-of-the-art technology and software

Starting pay: $18.00-$22.00 per hour, based on experience.

ter Plumbing, we're committed to helping our team members build long-term careers-from entry-level positions to leadership roles within the organization.

If you're ready to join a motivated, professional team that shows up ready to win every day, apply today!