Coordinator, Insurance

Wyndham Hotels & Resorts is now seeking a Coordinator, Insurance to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun.

At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences.

We can’t wait to welcome you!

The Compliance Coordinator, Insurance, will assist in protecting the interest of Wyndham Hotels and Resorts and its brands. Team member will be responsible for managing and overseeing all aspects of insurance-related activities within the organization for our 9k+ franchised and/or managed locations. This includes verifying and processing insurance certificates, communicating with insurance brokers/providers, and ensuring compliance with all relevant franchise agreement requirements.

The successful candidate will play a crucial role in maintaining accurate records, resolving insurance-related issues, and supporting the overall efficiency of our insurance processes.

• Responsible for obtaining, reviewing, maintaining insurance certificates in accordance with brand standards and franchise agreements, which includes the following responsibilities:
  • Coordination and execution of mass communications and delivery of notices pertaining to the annual renewal submissions and any related deficiencies.
  • Effective communication of required revisions to policies when necessary to meet franchise agreement requirements.
  • Escalate, monitor, track unresolved deficiencies to internal stakeholders.
  • Independently administer the insurance administration inbox, drafting and coordinating responses. Organize and archive insurance records in accordance with company policies and legal requirements.
  • As needed, assist in obtaining, reviewing, and approving insurance certificates pertaining to hotel integration and relicensing transactions.
• Act as the main point of contact between our organization, insurance brokers/providers, and franchisees. Communicate effectively with internal stakeholders to provide information on insurance matters. Including the execution and delivery of monthly reporting to operational team members to drive compliance. Address inquiries and concerns related to insurance coverage.
• Develop and deliver monthly reporting on execution of mass communications/notices. Collaborate with manager on system/technology enhancements.
• Investigate and resolve insurance-related issues and discrepancies.
• Collaborate with risk management to resolve any insurance-related challenges, as needed.

• Detail-oriented with strong organizational skills, able to self-manage all tasks and deadlines, assign priority to tasks, and work within tight and changing deadlines.
• Excellent written and verbal communication skills. Must be able to give and receive information efficiently/effectively with a professional demeanor.
• Proven ability to manage and prioritize a significant volume of tasks on a daily basis.
• Must demonstrate persistence and timely, diligent follow-up in all communications.
• Advanced working knowledge of MS Office and related insurance systems, with a focus on Excel based reporting.
• Ability to work independently and collaboratively with both internal and external stakeholders.
• Problem-solving skills and a proactive approach to addressing insurance-related…