Account Manager - Client Facing Lead - Independent - Full Service -Digital Media Agency

Seeking an experienced and driven Account Manager to join an independent digital media agency. In this role, you'll be the primary point of contact for a portfolio of clients, ensuring the successful execution, optimization, and reporting of their digital advertising campaigns. This position requires a deep, working knowledge of the modern AdTech ecosystem, including hands‑on experience with key platforms (DSPs, SSPs, Audience Targeting, Programmatic Ad‑Buying, CTV).

You'll translate client goals into strategic media plans and effectively communicate campaign performance and insights, driving client retention and growth.

• Client Relationship Management:
  Serve as the strategic partner to clients, managing day‑to‑day communications, setting expectations, and building strong, long‑term relationships.
• Ad Tech Campaign Execution & Strategy:
  Apply your expertise across the digital advertising landscape, including Demand‑Side Platforms (DSPs) and Supply‑Side Platforms (SSPs), to structure and optimize campaign performance.
• Campaign Performance:
  Oversee campaign launch, monitoring, troubleshooting, and optimization across various ad tech platforms to ensure all KPIs and client objectives are met or exceeded.
• Reporting & Insights:
  Prepare and present detailed performance reports, clearly articulating results, providing strategic data‑driven insights, and recommending future actions.
• Revenue Growth:
  Identify opportunities for campaign upsells, new service adoption, and strategic growth within existing client accounts.
• Cross‑functional
  
  Collaboration:
  
  Work closely with internal product, engineering, and sales teams to address client needs, provide feedback, and ensure client success.

• 5 years’ experience in AdTech with at least 3 in an AM capacity
• Relationship Management:
  Build strong, long‑term relationships with clients, acting as their trusted technical advisor and the primary point of contact.
• Proven experience as an Account Manager, Media Planner, or similar role within a digital media agency or ad tech vendor.
• Demonstrated technical proficiency and working knowledge of major DSPs (e.g., The Trade Desk, DV360), and familiarity with SSPs and other programmatic tools.
• Strong understanding of digital media metrics (CPM, CPC, CPA, ROAS) and how they relate to full‑funnel marketing strategies.
• Excellent communication, presentation, and client‑facing skills.
• In‑depth knowledge of the ad tech ecosystem, its players, and how it all works
• Ability to thrive in a fast‑paced, independent agency environment.
• Can work in the Northern New Jersey office daily.