Health Unit Coordinator; ICU​/CCU

Overview

Join a high‑performing critical care team committed to clinical excellence, professional growth, and strong interdisciplinary collaboration. We are seeking passionate and motivated staff members to join our CCU and Stepdown Units. Our 16‑bed ICU/CCU and 10‑bed Stepdown Unit care for a diverse, high‑acuity patient population, including surgical, respiratory, cardiac, oncologic, neurologic, and multisystem conditions. This environment offers an excellent opportunity for individuals looking to advance from Telemetry or the ED into more complex critical care.

The CCU is supported by an intensivist‑led physician team that provides progressive, research‑driven, and highly engaged clinical partnership. Both the CCU and Stepdown Unit benefit from strong operational support, including PCTs, dedicated Health Unit Coordinators, a Mobile Vascular Access Team for peripheral and central line procedures, and four Clinical Leaders who serve as readily available resources.

Centra State Medical Center currently has an employment opportunity available for a Health Unit Coordinator in this high‑acuity clinical environment. The Health Unit Coordinator directs the flow of activity on the unit and provides receptionist, data entry, and clerical support to nursing staff. Responsibilities are carried out in accordance with Centra State Healthcare System policies and procedures. The Health Unit Coordinator attends both system‑wide and nursing orientation, ensuring readiness to support patient care across the department.

• Answers phones politely and according to telephone etiquette scripting. Coordinates texts/calls to physicians, families, interdisciplinary departments and other health care agencies.
• Conducts an in‑person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
• Escorts/directs patients, families, visitors to rooms on unit and common destinations.
• Maintains inventory of unit supplies from the Warehouse or Central and replenishes when appropriate.
• Maintains the correct PAR levels for lab supplies and correctly orders supplies as needed.
• Ensures that lab supplies are not expired. Discards as appropriate.
• Correctly orders unit supplies through Lawson according to PAR levels.
• Requests/orders office supplies from Staples and supplies for copier/fax machines.
• Orders specialty supplies such as beds from outside vendors as directed by RN.
• Enters facility and Environmental Services work orders with follow up on identified issues to completion.
• Performs performance improvement audits as per Nurse Manager, i.e., handwashing.
• Responds to patient call bells courteously and in a timely manner and relays information/requests to appropriate staff in a timely manner. Notifies nurse immediately for patients in pain/discomfort.
• Coordinates new admissions, discharges and transfers in EPIC and with admitting, other departments, Physicians, Nurse Manager, and other facilities as necessary.
• Prepares and maintains patient charts as per Chart Lite policy.
• Notifies the nurse of patients on surveillance cameras who may potentially fall.
• Assists other units when necessary.
• Performs hourly rounding:
  • Performs environmental rounds to ensure a safe and risk‑free environment.
  • Updates white boards in patient rooms as indicated by nursing leadership.
  • May retrieve non‑medical items for patients, i.e., blankets, tissues, etc.
  • Educates new admissions on iTigr system and use of TV.
  • Completes EPIC Downtime Responsibilities which include:
  • Maintenance of downtime documentation forms
  • Daily audits to ensure enough paper and toner is available on printer
  • BCA computer is on and reports are printing correctly. A census list will be printed daily.
• Develops and maintains staff schedules on the nursing unit and enters into API.
• Accurately enters all data into API scheduling system, including switches and education.
• Monitors staff’s work behavior by keeping manager informed of lateness, OT and call‑outs.
• Manages daily staffing according to staffing guidelines in conjunction with staffing office, as requested.
• Assists the manager in arranging staff coverage as requested.
• Accurately completes all required reports within…