Member Specialist; Sat & Sun

Position Summary

Position summary of the Member Frontline Services Associate role.

• Provide member service and assists with member purchases.
• Maintain the checkout area and handle sales transactions.
• Resolve member issues and concerns promptly.
• Promote Sam’s Club products and services.
• Guide and support members regarding self‑service technology.
• Process member purchases, payments, returns, refunds, and exchanges according to company policies.
• Follow company safety standards, procedures, and conduct safety sweeps.
• Follow proper procedures for handling merchandise and report unsafe situations.
• Maintain entrance areas, acknowledge members, verify membership cards, and identify member needs.
• Assist members with purchasing decisions and locating merchandise.
• Zone and arrange merchandise, maintain a safe shopping environment.
• Maintain exit areas, review member receipts, and assist in securing Sam’s Club assets.
• Maintain paperwork, logs, and other required documentation.
• Execute emergency response procedures and ensure compliance with security and safety practices.
• Assist with training new associates on company processes and procedures.
• Teach new technology and tool functionality.
• Deliver new program rollout training and provide continuous learning and process improvement opportunities.
• Comply with company policies, procedures, and standards of ethics and integrity.
• Complete work assignments and priorities using policies, data, and resources.
• Collaborate with managers, co‑workers, customers, and business partners to identify priorities and communicate progress.
• Determine and recommend ways to address improvement opportunities and adapt to change.
• Embrace differences in people, cultures, ideas, and experiences.
• Work as a team, build strong relationships, and communicate with impact, energy, and positivity.
• Mentor and develop others, recognize contributions and accomplishments.
• Act with integrity, maintaining high standards and supporting Walmart’s culture.
• Serve customers and members by delivering results, putting the customer first, and making data‑driven decisions.
• Strive for excellence by displaying curiosity, taking calculated risks, and driving continuous improvements.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO for vacation, sick leave, holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books and fees are fully paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.

Walmart at (Use the "Apply for this Job" box below)..

The hourly wage range for this position is $19.00 to $27.00 per hour. The actual hourly rate will equal or exceed the applicable minimum wage for the job location.

• Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

• Retail experience including operating front‑end equipment (e.g., cash register).
• Experience working with mobile retail applications.

No preferred qualifications are listed.

320 W MAIN ST, FREEHOLD, NJ , United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.