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Hybrid Insurance Customer Experience Specialist

Job in Freeport, Stephenson County, Illinois, 61032, USA
Listing for: Sentry
Full Time position
Listed on 2026-09-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 22000 - 33000 USD Yearly USD 22000.00 33000.00 YEAR
Job Description & How to Apply Below

Sentry in Freeport, IL is seeking a customer service professional to be the first phone contact for insureds and customers. You will resolve requests using standard procedures under supervision, handling high volume calls, and entering data to start claims.

The role supports nights, weekends, holidays; hybrid flexibility; and includes benefits such as tuition reimbursement, 401(k) match, and comprehensive coverage.

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