Hybrid Customer Service Specialist – Bilingual
Job in
Freeport, Stephenson County, Illinois, 61032, USA
Listed on 2026-09-03
Listing for:
sentryinsurance
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Sentry is seeking Service Professionals to join our contact center in Freeport, Illinois. You will be the first phone contact for our insureds and customers, handling inquiries with a focus on patience, accuracy, and clear communication.
Responsibilities include resolving requests, using multiple systems, and ensuring a high quality experience. The role supports nights, weekends, and holidays with a hybrid work option and a robust benefits package.
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