Case Manager – Mental Health Pathways

Responsibilities

• Provides mental health rehabilitation services and supports children under 21 years old and their families to decrease hospitalization and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals.
• Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards.
• Participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations.
• Ability to motivate and problem solve with staff regarding effective clinical practices.
• Ability to be self‑motivated, seek improved performance, problem solving while meeting the complex needs of the clients and their families.
• Adapt verbal and written communication to the language and style of the client and their family.
• Complete all necessary documentation within the appropriate time lines.
• Undertake primary case management responsibilities for designated clients.
• Provide crisis intervention services and medication monitoring as necessary.
• Conduct individual, group, and family sessions for clients and/or family members.
• Ensure that client service records are maintained consistent with regulations.
• Maintain communications with all staff (e.g. admissions, process, and discharge plans).
• Ability to coordinate services from a variety of community resources.
• Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care.
• Participate in on‑call rotation as required.
• Present workshops, lectures and training to clients, families, staff and community groups as needed.

• Bachelor degree Psychology, Counseling, Social Work, or other related field, or equivalent experience and training
• Must qualify at a minimum as a MHP per Illinois Department of Mental Health Rule 132
• Excellent written and oral communication skills
• Ability to quickly establish rapport
• Computer proficiency required
• Ability to navigate and complete documentation in the electronic healthcare record
• Ability to accurately complete required documentation within the prescribed time frames
• Skilled in conducting individual, family and group counseling
• Ability to present and coordinate lectures for clients, parents, staff or community resources
• Self‑starter with ability to work independently
• Ability to work within a team
• Valid driver’s license and ability to meet Agency insurance requirements
• Must have own transportation
• Belief in the mission and vision of Rosecrance

• case management
• crisis intervention
• individual counseling
• group counseling
• family counseling
• documentation in electronic healthcare record
• evidence based practices
• treatment concepts
• medication monitoring
• program services

• communication skills
• problem solving
• self‑motivation
• teamwork
• rapport building
• adaptability
• organizational skills
• presentation skills
• motivation
• independence

• Bachelor degree in Psychology
• Bachelor degree in Counseling
• Bachelor degree in Social Work
• MHP qualification per Illinois Department of Mental Health Rule 132