RN Patient Navigator

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides case management, advocacy, and care coordination services to hospital patients in a variety of settings to assure seamless transitions in care while minimizing any associated delays or risk of readmission.
• Conducts early patient assessment, by case‑finding and referral, to identify coordination and discharge planning needs.
• Creates individualized, patient‑focused plan for meeting continuing care needs.
• Makes referrals to post‑hospital care providers utilizing knowledge of community resources.
• Collaborates with the healthcare team to ensure discharge is timely, patient education and instructions are complete, and appropriate follow‑up is established.
• Utilizes current clinical nursing knowledge to effectively educate patients and families about chronic disease conditions.
• Collaborates with staff nurses and physicians to ensure all elements for core measures have been met prior to discharge.
• Conducts clinical review process according to Utilization Management Plan.
• Identifies and intervenes in situations that pose financial risk to the patient and the organization.

Graduate of an accredited nursing program. BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program. May require specific years of applicable experience to qualify (per department guidelines). If hired prior to 1‑1‑14 in Winnebago County and prior to 9‑1‑14 in Rock, Walworth and McHenry Counties an ADN only is required.

• Current Registered Nurse License in the state of practice.
• Case Management Certification (ACM) preferred.
• Certification preferred within three years to a specialty approved by CNO or designee; i.e., Case Management, Med/Surg, or Diabetic Education.
• BLS/CPR required within 90 days.

• May include color‑blind test (per department guidelines).
• Must be skilled with use of voicemail and phone features.
• Must be able to use available technology for language interpretation.
• Must have expert knowledge of Allscripts Care Management program and Epic EMR.
• Must be able to use Microsoft Outlook, and have basic knowledge of Excel and Word.
• Must be able to easily toggle between computer applications.
• Must be available to work and or be on‑call on weekends and holidays, as assigned. On‑call requires accessibility by pager or cell phone during assigned hours and ability to respond promptly to pages by phone.

Assignments are based on abilities and are normally received in the form of results expected and due dates. Only general procedures are available to guide work. Must be able to work independently with minimal guidance.

This job has no supervisory responsibilities.

$38.80 - $60.14

Mercyhealth is an Equal Opportunity Employer
. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

• Medical, Dental, Vision
• Life & Disability Insurance
• FSA/HSA Options
• Generous, accruing paid time off
• Paid Parental and caregiver leave
• Career advancement and educational opportunities
• Tuition and certification reimbursement
• Certification Reimbursement
• Well‑being Programs
• Employee Discounts
• On‑Demand Pay
• Financial Education
• Annual recognition/awards events
• Partner appreciation days
• Family entertainment/attractions discount
• Community service/improvement opportunities