Medical Scribe

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Company:
Oak Street Health

Title:

Medical Scribe (Clinical Informatics Specialist)

Location:

14-16 Brooklyn Ave, Freeport, NY 11520

The purpose of a Clinical Informatics Specialist (CIS or Medical Scribe) at Oak Street Health is to support our primary care providers with clinical documentation so that they can focus on providing exceptional care to our patients. Scribes assist providers throughout the patient care journey - huddling each morning to plan for the day's visits, joining them in the exam room to observe and document, and touching base after the visit to assist with next steps.

Beyond the typical Scribe role, these important care team members serve as clinical documentation assistants to their paired provider. Internally, we call them CISs (Clinic Informatics Specialists) in recognition of their important role in supporting accurate, specific, and timely clinical documentation. In addition to observing and documenting all patient encounters in real time, our Scribes become experts in our value-based care model and the documentation and care of chronic conditions, including ICD-10 and CPT coding.

Scribes use this expertise to help providers identify and help close care gaps. Scribes receive extensive on-the-job training in clinical workflows, value-based medicine, preventative care for chronic conditions, accurate and specific documentation, population health data streams, and team based care.

Because our patients and providers rely on our Scribes, the ideal candidate should commit at least 1-2 years to this role. This is an excellent opportunity for pre-med track individuals looking to gain practical, paid experience in a clinical setting before applying to an MD/DO/PA/NP program, as well as those pursuing careers in Health Informatics, Public Health, Healthcare Administration, Medical Coding, and other related fields.

Responsibilities:

Documenting Patient Encounters ~ 80%
Joining the provider in the exam room to observe patient visits

Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam Assigning appropriate CPT and ICD-10 codes

Preparing After Visit Summaries Consulting with provider to ensure accurate and specific documentation

Clinical Documentation Improvement ~ 10%
Requesting and reviewing medical records

Leveraging Oak Street's population health tools to support clinical documentation improvement

Preparing for and supporting Daily Huddles and Clinical Documentation Reviews Consulting with provider on clinical documentation opportunities

Administrative support for your provider and care team ~ 10%
Placing orders and referrals

Addressing tasks

Supporting the care team with additional responsibilities related to clinical documentation

Other administrative duties as assigned

Role Requirements:

At least 1 year of Scribe experience, or past employment in a role that required fast-paced transcription with a focus on accuracy.

Must commit a minimum of 1 year to the position, though 2 or more years is strongly preferred. Minimum typing speed of 55 WPM, though 70+ WPM is strongly preferred.

Knowledge of medical terminology and common medications

Prior clinical experience, including shadowing and/or volunteering

Advanced listening and communication skills.

Strong computer literacy and ability to learn new technical workflows

Ability to work well on your own as a self-starter, as well as the willingness to take direction and be a member of the team. Ability to adapt to new workflows and to quickly learn new concepts and skills, especially when working with a paired provider's processes and procedures

Excellent job attendance, including the ability to work in-person within the clinic for approximately 40-45 hours per week. This is a full-time position with predictable hours and break times.

Compliance with hospital and Oak Street Health policies, including HIPAAFluency in another language is not required, but is a plus when it comes to connecting with our diverse patient communities.

US work authorization. Anticipated Weekly Hours
40

Time Type Full time

Pay Range The typical pay range for this role is:$17.00 - $34.15

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range…