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Enterprise AI Support Engineer
Job in
Freeport, Nassau County, New York, 11520, USA
Listed on 2026-07-19
Listing for:
Unframe, Inc.
Full Time
position Listed on 2026-07-19
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Unframe, Inc. is seeking a Support Engineer to assist large enterprise customers with its AI-powered solutions. You will investigate technical issues, analyze logs, and use AI tools to speed problem resolution while collaborating with Product and Engineering.
Strong English communication and customer empathy are essential. The role emphasizes hands-on troubleshooting, deep product understanding, and cross-functional collaboration across customers and internal teams to improve the platform in
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