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Strategic TPM: AI-Driven CX & Analytics Leadership
Job in
Freeport, Nassau County, New York, 11520, USA
Listed on 2026-09-02
Listing for:
Coinbase
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Coinbase is seeking a Technical Program Manager for CX Intelligence & AI (CXI) to own end-to-end program management across CX Ops, CX Programs, Product/Engineering, and Analytics. You will drive cross-functional execution to transform Coinbase Customer Support into an AI-powered, efficient experience, partnering with multiple teams to align strategy and delivery.
You will work with Looker/Snowflake and AI capabilities to define metrics, size opportunities, and deliver measurable improvements.
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