R&D​/TS&D Data Technician

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.

If you’re looking for a challenge and meaningful role, you’re in the right place.

About This Role The Data Technician supports P&PS TS&D by enabling data-driven decision making and ensuring seamless team operations. This hybrid role combines business analytics, reporting, and performance tracking with administrative and coordination support to enhance team effectiveness and leadership readiness. This role supports a customer facing team in a high throughput lab.

You Might like this Role if You Enjoy working with data and turning it into clear, actionable insights

Like seeing how your work directly supports business decisions and leadership priorities

Are naturally organized and enjoy helping teams stay aligned and efficient

Take pride in making complex information simple and easy to understand

Are curious about digital tools and motivated to continuously improve how work gets done Enjoy collaborating across teams and being a go-to resource for both data and coordination

Responsibilities

Business Reporting & Data Analytics Develop and maintain reports tracking:

Customer performance metrics

Sales performance vs. plan Product and project-level business impact

Consolidate and validate data across systems for consistent, accurate reporting

Analyze trends across customer performance, portfolio, and sales outcomes

Provide insights on gaps, risks, and growth opportunities vs. plan Create dashboards and visualizations to simplify insights for teams and leadership

Ensure data integrity and standardization across reporting tools

Compile, organize, and prepare materials for leadership reviews (monthly/quarterly)
Team Operations & Administrative Support Work closely with Sr. Admin Specialists on organizational projects, meetings and back up support to Packaging TS&D Admins Direct Calendar Support for Senior TS&D Leader Support meeting coordination for customers, key team and stakeholder reviews:

Agenda development

Data preparation and pre-read materials

Follow-up and action tracking

Conference room preparation including lunch coordination for on-site customer visits as needed.

Maintain standardized templates for reports, presentations, and metrics tracking

Assist in organizing and prioritizing team deliverables tied to business objectives

Digital Tools & Continuous Improvement Leverage and expanding use of digital tools (e.g., Excel, Power BI, reporting platforms)
Identify opportunities to automate and streamline reporting processes

Support continuous improvement in how data is collected, structured, and shared

Demonstrate curiosity and growth in analytics and digital capabilities

Required Qualifications

A minimum of a Bachelor’s degree is required.

Ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications Previous experience in an administrative or support role is preferred.

Master’s degree in business administration is preferred.

Previous data management experience is preferred.

Skills Analytical Thinking:
Strong analytical mindset with high attention to detail

Technical Proficiency:
Proficiency in Excel; experience with Power BI, SAP, DSR, or similar tools preferred

Data Interpretation:
Ability to organize, synthesize, and clearly present data Communication:
Effective communication and stakeholder engagement skills

Organization:
Strong coordination and planning capability (managing timelines, inputs, priorities)
Initiative:
Self-starter with interest in learning digital tools and improving processes

Success Measures…