Port Operations Manager

Join the Mitsubishi Motors North America (MMNA) Team!

At Mitsubishi Motors NA, we are driving innovation, quality, and excellence in the automotive industry. Our commitment to delivering cutting‑edge vehicles goes hand in hand with our dedication to fostering a dynamic and inclusive work environment.

Our team members are the driving force behind our success, and we believe in empowering individuals to contribute their unique skills and perspectives. We are a collaborative and forward‑thinking team that values diversity, creativity, and continuous improvement.

At MMNA, your career is not just a job but a journey of growth. Benefit from ongoing employee development programs, contribute to our impactful Community Relations initiatives, and enjoy a range of employee benefits that make your experience with us exceptional.

Be part of a company proud of its heritage and excited about the future where together, we shape the future of mobility and drive success in every mile.

About the Job:

A Port Operations Manager plays a critical role in ensuring the efficient, compliant, and secure flow of imported vehicles through each Port of Entry. This position provides hands‑on operational leadership while upholding all federal, port authority, and regulatory requirements. By safeguarding MMNA’s financial, quality, and security interests, the Port Manager ensures each shipment is processed accurately and on schedule. Without this role, operational performance, shipment integrity, and regulatory compliance would be at significant risk, making the Port Manager essential to maintaining smooth and reliable port operations.

This role reports to the Senior Manager, Fleet and Vehicle Logistics.

Role

Summary:

The Port Operations Manager will oversee all day‑to‑day operations at the assigned Port of Entry, ensuring the efficient, compliant, and secure processing of imported vehicles. This role provides on‑site leadership to port processors, coordinates closely with carriers and key business partners, and ensures strict adherence to MMNA operational standards. The Port Manager is also responsible for maintaining full compliance with U.S. Customs and Border Protection (CBP), CTPAT, and all safety and security requirements, safeguarding MMNA’s operational integrity, financial interests, and shipment quality throughout port operations.

As a Port Operations Manager, You Will:

• Manage daily port operations to ensure the timely, accurate, and secure processing of all imported vehicles.
• Oversee port processor performance, providing direction, feedback, and corrective action as needed to meet MMNA standards.
• Coordinate with ocean carriers, trucking partners, and other business stakeholders to support seamless vehicle flow and resolve operational issues.
• Ensure full compliance with CBP, CTPAT, port authority regulations, and safety/security protocols.
• Monitor vehicle quality, damage prevention practices, and inventory controls to protect MMNA’s financial and operational interests.
• Maintain accurate documentation, reporting, and audit readiness for all regulatory and internal requirements.
• Identify process improvements to enhance efficiency, reduce costs, and strengthen overall port performance.
• Serve as the primary on‑site MMNA representative, fostering strong relationships with port authorities, processors, and logistics partners.

Ready to Join the Team, You Should Have:

• 5+ years of experience in port operations, automotive logistics, supply chain, or related operational management roles.
• Proven experience overseeing daily operational workflows, preferably within a Port of Entry or similar high‑security, high‑volume logistics environment.
• Strong understanding of U.S. Customs and Border Protection (CBP), CTPAT requirements, and other federal, state, and port‑authority regulations.
• Demonstrated ability to manage third‑party processors, vendors, or logistics partners to meet performance, quality, and compliance standards.
• Excellent problem‑solving and decision‑making skills, with the ability to quickly address operational or compliance issues on‑site.
• Strong organizational skills with the ability to manage multiple priorities, documentation…