Expert Field Service Technician

Expert Field Service Technician page is loaded## Expert Field Service Technician remote type:
Vor Ortlocations:
Freeport, Texastime type:
Full time posted on:
Heute ausgeschriebenjob requisition :
R45058

Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und
-herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.

The Elite/Lead Field Service Technician is responsible for initiating and executing field service activities at customer sites in a safe, efficient, and professional manner. This role works on advanced and complex systems, proactively troubleshoots mechanical and electrical equipment, performs preventative maintenance, manages parts inventory, and identifies and corrects safety concerns on both company- and customer-owned equipment.

This position interfaces directly with customers, may support multiple systems and locations, and is responsible for escalating issues appropriately while leveraging company resources to ensure timely resolution. The Lead Technician works independently with minimal supervision and provides guidance, coaching, and mentorship to junior-level technicians.###
** Key Responsibilities
*** Promote and maintain a strong safety culture and safe working environment
* Perform advanced troubleshooting on mechanical, electrical, and diesel-powered systems
* Conduct preventative maintenance and manage parts inventory
* Diagnose and resolve equipment failures in wastewater and related environments
* Lift and move equipment/materials up to 50 lbs
* Work outdoors in varying weather conditions
* Maintain company property and equipment
* Provide high-level customer service and maintain professional customer relationships
* Lead, coach, and support junior technicians as needed
* Escalate technical or customer concerns appropriately###
** Work Environment & Travel
*** On-call availability required (24/7 plant support as scheduled)
* Outdoor work environment, including wastewater facilities###
** Driving Requirements
*** Clean Motor Vehicle Record (MVR) required
* Valid driver’s license required###
** Education & Experience
***
* Required:

*** High school diploma or equivalent
* 5–7 years of relevant technical experience
* Mechanically inclined with strong electrical background
* Ability to obtain required customer clearances (TWIC, DISA, etc.)
* Technical certification, degree, or industry-specific licenses
* Military technical background
* Plumbing experience###
** Skills & Competencies
*** Strong electrical and mechanical troubleshooting skills
* Experience working with diesel or similar equipment (as applicable to business unit)
* Critical thinking and advanced problem-solving ability
* Ability to work independently with minimal supervision
* Customer-focused mindset with excellent communication skills
* Ability to synthesize technical information and explain it clearly
* Proficiency with Microsoft Office and smart devices
* Results-driven with a high level of accountability and ownership###
** High-Impact Behaviors
*** Commitment to continuous professional development
* Strong collaboration and teamwork skills
* Demonstrates innovation, accountability, and empowerment
* Focused on delivering measurable results

Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen.  Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen.

Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und…