Front Desk​/Patient Care Coordinator

Overview

Please read the full description of this job post and follow the steps as required. iMotion Physical Therapy serves the east bay and south bay communities with top-notch service and patient care. We strive to be the best place for our team members to work, renowned for exceptional customer service, total professionalism, and warm, compassionate treatment. Every member of the iMotion Physical Therapy team shares the same vision and values, and we believe your work matters in making a difference in the lives of everyone who walks through our doors.

How to apply: We currently have positions available in our Fremont office. Email your resume with a cover letter (please add
* at the beginning of the cover letter to have your resume reviewed).

• Title: Front Desk Receptionist
• Status: full-time
• Pay: $18-$22/Hour
• Job hours: 10 am to 7 pm and 2 Saturdays a month from 8-1 pm

Please read entire description carefully and follow steps.

iMotion Physical Therapy serves the east bay and south bay communities with top-notch service and patient care. We are the ultimate medical service office and a great place for our team members to work, known for exceptional customer service, total professionalism, and warm, compassionate treatment. Each team member shares the same vision and values, and we believe your work matters in making a difference in the lives of everyone who walks through our doors.

We are a company where you know that your work matters – where we make a difference in the lives of everyone who visits our offices.

We currently have positions available in our Fremont office. Email your resume with a cover letter (please add
* PCCSJ at the beginning of the cover letter) to be reviewed. Send your cover letter to

• Title: Front Desk Receptionist
• Status: Part time
• Pay: $18-$22/Hour

• This job is not for you if:
• Making money is your only purpose to apply for this job.
• You are not comfortable handling upset patients.
• You don’t like to sell.
• You don’t like to ask for money.
• You don’t like to help someone.
• You are not comfortable talking on the phone.
• You prefer a slow-paced and quiet environment.
• You like to work in a cubicle with minimal human interaction.
• If loud noises bother you.
• If you feel life is not fair.
• You are not committed to a job for at least 2 years.
• You don’t like to lead.
• You are bored with data entry.
• You don’t feel comfortable using a computer.
• You type slowly.
• You have not read this ad completely and do not want to complete all steps asked in this ad.

• You want to make money while helping others and making a difference in someone’s life.
• You are a people person and love to help others.
• You want to do administrative and clerical work 8 hours a day.
• You love to talk and learn from mistakes.
• You are humble and respectful.
• You have tolerance and the ability to handle upset patients.
• Phone skills: able to answer 80% or more of calls and reply to all voicemails within 2 hours or less.
• Able to enter numbers in spreadsheets and analyze data.
• Able to create strategies based on data and improve department conditions.
• Able to handle stress.
• Align with the company’s vision and BHAG.
• You know what you want to do in 3 years.
• You have taken extra steps in applying for this job.
• You can write a page explaining why you are applying for this job and why you are the right fit.

This is a great opportunity for someone who has administrative skills, enjoys helping people, and wants to grow professionally. Administrative duties include providing high-level customer service, greeting and scheduling patients, answering phone calls, and handling various other administrative tasks. The company is rapidly expanding, offering opportunities for advancement.

• Check in and check out patients.
• Collect money for patient responsibility.
• Coordinate with providers.
• Communicate with billing and Authorization departments to understand patient responsibility.
• Answer and handle phone calls; return voicemails.
• Enter data in spreadsheets for KPIs.
• Keep front desk organized and clean.
• Scan documents.
• Apply payments.
• Prepare for the next day.
• Check faxes and respond accordingly.
• Schedule patients for future visits.
• Attend team meetings.
• Actively participate in problem solving for the department.
• Reconcile data on a daily basis.

Visit the following link for more information on starting your career with us:

Application instructions: Please write a page on why you are applying for this job and why you feel you are the right fit, and add
* PCCSJ at the beginning of the page. Send your cover letter to

All applications without the above-mentioned requirements will be ignored and discarded.