Senior Director Business Development

In your career, let’s prove what’s possible.

At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Date:
Aug 11, 2026

Location:

Fremont, CA, US, 94538

Worker Category:
On-site Flex

The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes.

The Senior Director, Business Development & Sales Operations NA & EU (BDSO) is a business leadership role accountable for delivering predictable business results, improving customer trust, and driving profitable growth through the disciplined execution of planning, commercial, and Value Focus processes for NA and EU regions. This role provides strategic and operational leadership to regional account teams, product and services business development groups, and order fulfillment stakeholders by ensuring alignment of priorities and objectives with both annual and multi‑year corporate business goals for the NA & EU regions.

Enable business objectives and differentiate sales strategies for multi-year profitable growth:

• Lead GCO’s Value Focus strategy implementation across all NA and EU regions, in alignment with Lam’s long‑term business priorities and the Lam Management System.
• Act as a senior partner to Sales, Product Groups, Operations, and executive leadership to enable growth, profitability, and customer success.

Customer Trust & Business Execution:

• Continuously improve internal forecasting and planning methods to anticipate customer demand for Lam equipment, upgrades, and services.
• Own improvement of customer trust metrics through speed to response, tool delivery planning systems, and effective management of customer escalations.
• Enable successful customer ramps through on‑time tool deliveries, installations, and proactive issue resolution.
• Ensure disciplined execution of Customer Delivery Experience (CDX) priorities across regions and accounts.

Profitability & Commercial Excellence:

• Drive profitable growth through disciplined execution of pricing, Value Focus (VF 2.0), and deal governance processes.
• Ensure timely profitability modeling to support Strategic Account Reviews (SARs), quarterly execution reviews, and long‑range planning.
• Deliver region‑specific pricing uplift and margin improvement commitments in partnership with Revenue Management and field leadership.

Planning, Forecasting & Operational Rigor:

• Own demand planning and forecast integrity across systems and upgrades, including Max Demand View and upside planning horizons.
• Improve Sales Ops Requested Date (SRD) accuracy, configuration, and execution stability through disciplined operating rhythms and cross‑functional alignment.
• Lead the quarterly business cadence, including Quarterly Business Reviews (QBRs), and Quarterly Forecast Reviews (QXRs) with accountability to enterprise…