Family Programming Associate

GENERAL SUMMARY

Under the direction of the Family Programming Director, the Family Programming Associate is responsible for caring for children ages six months through twelve years; to ensure a safe, clean, fun environment for children; execute the department’s established guidelines and standards.

Under the direction of the Family Programming Director, the Family Programming Associate is responsible for caring for children ages six months through twelve years; to ensure a safe, clean, fun environment for children; execute the department’s established guidelines and standards.

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.

• Respect The Past
• Accept Responsibility
• Pay it Forward

• Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.
• Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
• Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll‑up‑your‑sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.
• One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
• Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

• Service Forward
• Ruthlessly Consistent
• Do the Right Thing

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Care for children ages six months through twelve years
• Provide a safe, clean environment including sanitizing toys and play areas, check and change diapers, pick up toys, and wipe down tables and counters
• Ensure the entire childcare space is supervised and that every zone with a child is staffed
• Ensure that all items on the opening and closing operations checklists are completed
• Greet parents and children with a smile; invite children to join activities
• Ensure interaction with children at all times; ensure that all children are engaged with a special focus on older, shy and/or bored children; comfort and assist crying children
• Organize and implement age‑appropriate activities such as craft time and story time
• Ensure children are treated with responsive respectfulness, i.e. coached vs. scolded; discuss behavior tactfully and out of range of child’s hearing
• Be present on the floor and offer assistance as necessary
  
  Communicate timely and follow up as appropriate
• Active participation in events, programs, meetings and training
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum one (1) year of experience caring for children in daycare or babysitting environment
• Professional, friendly manner and excellent customer service attitude and abilities
• Strong verbal communication and conflict resolution skills
• Enthusiastic, responsible, and dependable team player
• Self‑motivated, takes initiative and willing to acquire new skills
• Well organized and detail oriented
• Computer literate
• CPR certification required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential…