Customer Experience & Service Operations Leader
Job in
Fremont, Alameda County, California, 94537, USA
Listed on 2026-08-31
Listing for:
AMAX Engineering Corporation
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Technical Support
Job Description & How to Apply Below
AMAX is seeking a Client Success Manager to lead the customer support function, ensure exceptional service delivery, and drive overall customer satisfaction. You will manage support teams, optimize processes, and foster long-term relationships with key customers.
The role collaborates with Sales on service offerings, manages Professional Services projects, and tracks customer satisfaction metrics to drive continuous improvement.
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