Sr. CAD & PLM Training Support Engineer

What to Expect

As a Training and Support Engineer on the Design Tech team, you will be the primary point of contact for engineers relying on CAD and PLM tools to design and build Tesla's products. You will deliver training, resolve technical issues and manage software access that enables engineers to work effectively in a fast-paced, high-output environment.

• Develop and deliver training sessions for CAD and PLM tools to engineers across NA, EU, and APAC sites
• Maintain a self‑service knowledge base on Confluence with how‑to guides, troubleshooting runbooks, and access procedures
• Coordinate with vendors such as Dassault Systèmes to schedule and deliver onsite and remote training programs
• Diagnose and resolve issues across CAD and PLM platforms, including 3
  
  DEXPERIENCE (ENOVIA) and CATIA V5
• Troubleshoot license server failures, software installation errors, performance degradation, and data management issues
• Manage and provision access to collaborative spaces and other engineering tools in accordance with access policy
• Escalate complex platform issues to software vendors and follow through to resolution

• Degree in Mechanical Engineering, Manufacturing Engineering, or related field, or equivalent experience
• 5+ years of experience supporting CAD/PLM tools in an enterprise environment
• Hands‑on experience with one or more of: CATIA V5, 3
  
  DEXPERIENCE/ENOVIA
• Familiarity with PDM/PLM concepts such as BOM management, revision control, change management, and collaborative spaces
• Strong troubleshooting skills with the ability to diagnose software and license‑related issues
• Experience using Jira or equivalent ticketing systems
• Clear written and verbal communication skills for both technical and non‑technical audiences

• Medical plans > plan options with $0 payroll deduction
• Family‑building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High‑Deductible medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D
• Short‑term and long‑term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
• Back‑up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

$112,000 - $204,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job‑related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla