Auto Dealership Loaner Agent​/Coordinator- Audi Fremont

Job Location:

2607 Audi Fremont
- Fremont, CA 94538. Position Type:
Full-Time/Part-Time. Education Level: High School. Salary Range: $24.00 - $25.00 hourly.

Travel Percentage :
None.

Job Shift: Any. Job Category:
Admin
- Clerical.

Join our team as a Loaner Agent at Alliance Dealer Solutions!

• Vehicle Presentation:
  Ensure all loaner vehicles are clean, presentable, and in excellent condition for customer use.
• Vehicle Movement:
  Safely move loaner vehicles to their designated locations, including the service area, customer pick-up zone, or return area. Record the location of each vehicle and ensure keys are stored properly (never in your pockets).
• Customer Assistance:
  Greet and assist customers upon arrival, managing their loaner vehicle needs and directing them to the appropriate department.
• Area Maintenance:
  Maintain the cleanliness and organization of the loaner vehicle area, including picking up trash and debris.
• Vehicle Preparation:
  Prepare loaner vehicles for customer use, ensuring they are clean, fueled, and well-maintained.
• Vehicle Inspection:
  Perform visual inspections of loaner vehicles for any damage and report any issues to the service manager.
• Documentation:
  Assist with the preparation and organization of loaner vehicle documentation, including logs and usage records.
• Vehicle Return:
  Check in and inspect all loaner vehicles when returned to dealership.
• Other Duties as Assigned:
  Perform other tasks as required to ensure the smooth operation of the loaner vehicle program and dealership.

• Customer Interaction:
  Engage with customers in a friendly and professional manner, providing assistance and answering basic inquiries.
• Attention to Detail:
  Ensure loaner vehicles are spotless and ready for use, paying attention to even the smallest details.
• Efficiency:
  Move quickly and efficiently when not operating behind the wheel, and practice safe driving at all times.
• Team
  
  Collaboration:
  
  Work closely with the service team to support their efforts and contribute to a positive dealership environment.
• Learn and Adapt:
  Continuously seek to understand dealership operations and improve your efficiency and effectiveness.

• Customer Service Orientation:
  Strong customer service skills and the ability to interact professionally and courteously with customers.
• Physical Stamina:
  The ability to handle the physical demands of the job, including standing, walking, and lifting for extended periods.
• Attention to Detail:
  Meticulous attention to detail to ensure vehicles are presented in pristine condition.
• Communication
  
  Skills:
  
  Excellent verbal communication skills to ensure clear and friendly interaction with customers and team members.
• Professional Appearance:
  Neat and professional appearance is required.
• Reliability:
  Strong time management skills and the ability to adhere to schedules and deadlines.

• High School Diploma or Equivalent: A high school diploma or GED is required.
• Valid Driver's License: A valid driver's license with a clean driving record is essential.
• Age Requirement: 18 years or older.
• Previous
  
  Experience:
  
  Experience in a similar role can be advantageous but is not required.

• Ability to stand, walk, and run for extended periods.
• Ability to lift up to 50 pounds.
• Ability to work outdoors in various weather conditions.

• Competitive salary with immediate earning potential.
• Health, dental, and vision insurance options available for full-time team members.
• Team member discounts and special offers on everyday products, services and experiences.
• Opportunities for career advancement and promotion.
• Guest services training, including professional interaction and communication techniques.
• Problem‑solving skills development.
• Team‑building focus, providing tools for future endeavors.
• Opportunity to work with your favorite car brands.
• Great earning potential with recognition for excellent performance.
• Gain new skills and work with great people in an energetic and growing company.

Alliance Service Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.