Business Office Manager

Business Office Manager

The Business Office Manager is responsible for managing all campus-based financial operations related to student accounts, collections, and student-based inventory. This role ensures aggressive collections, accurate reporting, and support for institutional financial compliance. A primary accountability for this position is the reduction of aged receivables and prevention of bad debt.

Job responsibilities include:

• Leading campus-based efforts to collect and resolve past-due student account balances, coordinating directly with students, staff, and third-party partners.
• Monitoring accounts receivable aging reports weekly, identifying at-risk or chronically delinquent accounts, and implementing proactive recovery strategies.
• Tracking and reporting on collections performance, recovery rates, and bad debt impact; providing monthly reporting to senior leadership.
• Ensuring 100% of student collection activities are completed by required institutional deadlines.
• Ensuring all billing, payment arrangements, and collections activities comply with FERPA, FCRA, FDCPA, Title IV, and institutional policies.
• Owning the reconciliation process for aged receivables, ensuring all past-due accounts are reviewed, documented, and escalated as needed.
• Collaborating with Financial Aid Office as necessary to ensure integrity of receivables in Nexus.
• Initiating third party collections on aged accounts in accordance with institutional policies and procedures.
• Ordering, distributing, and tracking receipt of books, supplies, and inventory related to student instruction; maintaining accurate records for campus audit readiness.
• Serving as the primary contact for students for all billing-related inquiries.
• Overseeing campus cash and check handling procedures in accordance with Unitek's financial policies, including daily reconciliation, secure storage, accurate logbook entry, and timely deposits.
• Ensuring full compliance with protocols for student-facing cash receipt verification, remote check deposit (RCD), and documentation submission.
• Maintaining documentation and ensuring data accuracy in the student information system (SIS).
• Supporting financial literacy initiatives and providing clear guidance to students on managing their financial obligations.
• Completing assigned financial reporting tasks, audits, and ad hoc projects as directed.
• Regular, in-person attendance up to 5 days per week on campus/on site is an essential function of this position.
• This role requires on-site collaboration with students, faculty, and staff.

Qualifications include:

• Degree in Business, Accounting, or Finance (preferred)
• 5 years of relevant work experience required
• 2–3 years of experience in student accounts, billing, collections, or accounts receivable, preferred.
• Demonstrated knowledge of student finance systems, billing practices, and collection strategies
• Proficiency in Excel and SIS/ERP systems e.g., Anthology and Tuition Options
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities

We offer:

• Medical, Dental and Vision starting the 1st of the month following 30 days of employment
• 2 Weeks' starting Vacation per year. Increasing based on years of service with company
• 12 paid Holidays and 2 Floating Holiday
• 401K with a Company Match
• Company Paid Life Insurance at 1x's your annual salary
• Leadership development and training for career advancement
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program

All your information will be kept confidential according to EEO guidelines.