Sr.) Learning and Development Manager

About the role

As a key member of the Delta Americas HR team, the Learning & Development (L&D) Manager will lead the strategy, development, and implementation of impactful learning programs that enhance employee performance, develop leadership capabilities, and build a culture of continuous growth. This role partners closely with business stakeholders and global HR to assess development needs, build scalable programs, and measure learning effectiveness.

The ideal candidate brings both strategic insight and hands-on instructional design experience.

1. Learning & Development Strategy

• Design and execute L&D strategies that align with Delta’s global HR goals and the Americas Region priorities.
• Identify training needs, assess knowledge/skill gaps, and propose solutions.
• Stay current with industry best practices and bring forward innovative approaches in learning technologies and delivery modalities.

2. Program Design & Execution

• Develop and implement a full suite of development programs, including onboarding, technical training, leadership development, high-level managerial training, and compliance training.
• Create engaging, high-impact learning content using blended approaches (instructor-led, web-based, read-and-understand, microlearning, etc.).
• Oversee all aspects of program logistics – from vendor management, communications, scheduling, and space setup to evaluation and post-training follow-up.
• Utilize the Learning Management System (LMS) to manage training assignments, tracking, and reporting.
• Partner with Corporate HR and internal SMEs to adapt and deliver core competency development programs.

3. Talent Development

• Lead and support the implementation of the Talent Review process, including critical talent identification and development planning.
• Mentor and coach employees to help them understand and pursue career development paths.
• Support regional execution of mentorship, coaching, and talent acceleration programs.
• Define and track KPIs to measure training effectiveness, learning adoption, and business impact.
• Regularly review and revise program content based on feedback, business needs, and performance data.
• Provide regular reporting to leadership on L&D activities, participation trends, and outcomes.
• Serve as a mentor to L&D specialist, providing guidance on instructional design and project execution.
• Partner with internal teams to develop effective communications and rollout plans for training initiatives.
• Champion a culture of inclusion and continuous development across teams.

• Create Inclusion:
  Foster an inclusive learning environment and ensure diverse talent has access to development opportunities.
• Develop Talent:
  Coach team members and learners to identify skill gaps, expand capabilities, and realize their potential.
• Empower Teams:
  Align learning initiatives with business goals and enable teams to contribute meaningfully to organizational success.

• Master’s Degree with a minimum of 12+ years of experience in Learning and Development or related field
• Proven experience designing and delivering training programs in corporate settings, ideally within a manufacturing or technology environment.
• Proficiency in instructional design tools, e-learning development
• Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced, matrixed organization.
• Excellent written and verbal communication skills; strong facilitation and presentation abilities (both in-person and virtual).
• Advanced skills in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook); familiarity with tools such as Zoom, Teams, and Smartsheet.