Senior Benefits Specialist

Weee! is the largest and fastest-growing ethnic e‑grocery in the United States, operating in one of the largest underserved categories in retail with affordable access to exciting ethnic food. By partnering with local suppliers, redesigning the value chain and leveraging social buying, Weee! is reshaping the grocery business entirely. You can read more about us on Business Insider, Reuters and Tech Crunch.

Weee! is headquartered in Fremont, CA, and is currently available coast to coast with exceptional growth (5x YoY) across geographies, categories and ethnicities. We have raised $800M+ in funding to date from leading investors including Softbank Vision Funds, DST, Blackstone, Tiger Global, Lightspeed Ventures, Goodwater Capital, XVC and iFly. The opportunity now is to join a rocketship as we prepare for the next stage of growth, and an eventual public listing.

This role is onsite 5 days a week in Fremont, CA

About The Role

The Senior Benefits Specialist owns the administration, analysis, and communication of employee benefits programs. This role partners closely with HR, Payroll, Business Leaders, and external brokers to ensure benefits remain compliant, competitive, well‑communicated, and operationally sound.

Responsibilities:

Serve as designated front‑line point HR member for employee questions regarding policies, practices and programs as well as employee questions regarding payroll and benefits.

• Serve as the primary point of contact for employee benefits inquiries, providing timely and accurate support
• Administer employee benefits programs including medical, dental, vision, life, disability, Weee points, 401(k), retirement, and voluntary plans
• Manage benefits enrollments, life event changes, and terminations with accuracy and compliance
• Partner with benefits brokers on annual renewals, including data preparation, plan reviews, and implementation support
• Analyze benefits metrics, utilization, and cost trends; prepare reports and insights for HR leadership
• Contribute to the evolution of the benefits roadmap by performing gap analyses against market benchmarks and identifying high‑impact areas for investment within budget constraints
• Conduct research and financial modeling to provide data‑driven recommendations on funding model transitions (e.g., fully insured vs. alternative models) and design initiatives to enhance employee wellness and engagement
• Manage relationships with benefits brokers, carriers, and vendors to ensure effective service delivery and issue resolution
• Oversee benefits invoices, audits, and HRIS coding to ensure accuracy
• Maintain benefits data, reporting dashboards, and key metrics using Excel and HRIS tools
• Ensure compliance with ERISA, HIPAA, ACA, COBRA, ADA, and applicable federal, state, and local regulations
• Lead leave of absence administration in accordance with federal and state requirements, including FMLA and state‑specific programs
• Create and maintain SOPs and training materials for leave of absence processes and workplace accommodations
• Manage workplace accommodations in compliance with ADA and related regulations
• Develop clear employee communications, presentations, and benefit flyers to support education and employee experience
• Collaborate with HRBPs, Payroll, and People Team COEs to execute benefits and compliance initiatives effectively

Qualifications

• Bachelor’s degree in Business, Human Resources, or a related field
• Required: 3+ years of hands‑on benefits administration experience
• Preferred: 5+ years of progressive benefits experience
• Strong Excel skills, including benefits reporting, analysis, and metrics tracking
• ADP Workforce Now experience or similar HCM platforms
• Excellent written and verbal communication skills, including employee‑facing communications and flyer creation
• Strong analytical, organizational, and problem‑solving skills
• Ability to work independently, manage multiple priorities, and thrive in a fast‑paced environment
• Solid knowledge of federal, state, and local employment and deep understanding of applicable leave laws and benefit regulations
• Comprehensive health insurance package, including medical, dental, and vision. PPO/HMO packages
• 401k, 4% company match
• Equity and…