Global Benefits Program Manager

Benefits Program Manager

Owns the design, administration, and continuous improvement of the company's health, welfare, retirement, and wellness benefits programs across the US and key international locations, ensuring competitive offerings, compliance, and a strong employee experience globally.

Key Responsibilities

• Manage day-to-day administration of Global health/welfare, retirement (401k), leave, and wellness programs
• Lead annual open enrollment planning, vendor renewals, and rate negotiations
• Partner with brokers/carriers to benchmark plans against market and budget targets
• Ensure compliance with ERISA, ACA, HIPAA, COBRA, and applicable state/federal regulations
• Manage benefits vendor relationships and SLAs (carriers, TPAs, COBRA administrator)
• Oversee leave of absence programs (FMLA, STD/LTD, state leave laws) in partnership with legal
• Analyze utilization data and costs; recommend plan design changes
• Support M&A due diligence and benefits harmonization/integration work
• Serve as escalation point for complex employee benefits issues
• Manage annual filings (5500s, non-discrimination testing, SOC reports)
• Lead or support wellness initiatives and financial wellbeing programs
• Partner with global HR/mobility and in-country brokers to design and administer benefits across international locations
• Develop and deliver benefits plan education for employees while leading the end-to-end Open Enrollment strategy and execution

Additional Responsibilities (Global)

• Maintain in-country compliance calendars and partner with local legal/payroll on statutory changes
• Standardize core benefits framework while allowing local flexibility for market competitiveness
• Manage relationships with global benefits brokers/consultants (e.g., Mercer, Aon, WTW) for multi-country benchmarking
• Support harmonization of benefits during entity setup, carve-outs, or M&A across regions
• Ensure consistent employee communications and enrollment experience across geographies, adapted for local language/regulatory needs

Qualifications

• 5–8+ years in benefits program management, with experience across at least one APAC or EMEA market in addition to the US
• Deep knowledge of ERISA, ACA, HIPAA, COBRA, and state leave laws (US); working knowledge of statutory benefits frameworks in Malaysia, Singapore, China, Taiwan, and UK
• Experience with HRIS/benefits platforms (Workday, UKG, or similar) supporting multi-country operations
• Strong vendor management and negotiation skills, including global broker relationships
• Analytical mindset with experience presenting cost/utilization data to leadership
• Bachelor's degree in HR, Business, or related field; CEBS or GRP (Global Remuneration Professional) certification a plus

Compensation:
The anticipated base salary range for this position is $125,000 to 150,000 annually.

Actual compensation will be determined based on experience, skills, qualifications, and business needs.

Benefit Insurance

• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Mental Health Care
• 401K with match
• Paid Holidays, Vacation & Sick Days
• Tuition Reimbursement
• Perks at Work
• LEAP Program
• My Flex Pay