Onsite Specialist

POSITION TITLE:

Onsite Specialist

LOCATION:

Fremont, CA (Onsite)
SHIFT:
Monday - Friday, 8:30AM - 5:00PM
COMPENSATION: $70,500 - $75,000 annually + Bonus

* Compensation in this range will be determined based on experience and other qualifications of the successful candidate.

EMPLOYMENT TYPE:

Full-Time
FLSA STATUS:
Exempt

Eastridge Workforce Solutions is seeking an Onsite Specialist to support one of our key client partnerships in Fremont, CA. The Onsite Specialist will serve as a highly visible, employee-facing resource with a strong focus on employee relations, HR administration, and day-to-day workforce support.

The ideal Onsite Specialist has hands‑on HR experience, including exposure to employee relations, and is comfortable addressing employee concerns while recognizing when matters should be escalated. This individual will work closely with employees, supervisors, client leadership, and the Eastridge team and should be highly organized, proactive, relationship‑driven, and comfortable managing multiple priorities in a fast‑paced, high‑volume environment.

• Serve as a primary onsite resource for employees, providing support related to workplace concerns, policies, attendance, timekeeping, payroll, and other HR‑related matters.
• Support day‑to‑day employee relations matters, including gathering information, documenting concerns, addressing issues within scope, and escalating complex or sensitive matters to HR leadership as appropriate.
• Partner closely with client supervisors, managers, and Eastridge leadership to address employee concerns and ensure timely and consistent follow‑up.
• Build and maintain strong relationships with employees, client leadership, and contingent workers while serving as a trusted onsite point of contact.
• Maintain accurate and confidential employee documentation and records in accordance with established policies and procedures.
• Support HR administrative functions including employee records, compliance, timekeeping, payroll adjustments, sick leave, reporting, and other workforce‑related processes.
• Audit timekeeping information and assist with payroll‑related questions, discrepancies, and adjustments.
• Provide guidance to client managers regarding program processes, policies, expectations, and appropriate next steps.
• Monitor program activities and proactively identify potential employee, compliance, or operational concerns.
• Identify challenges, recommend solutions, and appropriately elevate matters requiring additional HR or leadership support.
• Maintain a visible onsite presence and travel between client locations in Fremont to support employees and supervisors as needed.
• Assist with recruiting, screening, interview coordination, onboarding, and new hire orientation based on business needs.
• Support high‑volume onboarding activities and help provide an organized and positive new hire experience.
• Maintain tracking tools and prepare basic reports using Excel and Google Workspace.
• Provide timely communication, reporting, and updates to client and Eastridge stakeholders.
• Contribute to process improvements that enhance operational efficiency and the employee and client experience.
• Perform additional duties and projects as assigned based on business needs.

• Experience working in Human Resources, employee relations, people operations, HR administration, or a related employee‑support function.
• Hands‑on experience responding to employee questions, workplace concerns, or employee relations matters.
• Ability to handle sensitive and confidential employee information with professionalism and discretion.
• Sound judgment with the ability to determine when an employee matter can be addressed independently and when escalation is…