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Technical Support IT Support

Senior Tier 2 Enterprise Support Specialist

Job in Fremont, Alameda County, California, 94537, USA
Listing for: Medium
Full Time position
Listed on 2026-02-09
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 78000 - 81000 USD Yearly USD 78000.00 81000.00 YEAR
Job Description & How to Apply Below
A technology company is seeking a Customer Support Representative II to provide Tier 2 technical support for enterprise clients, resolving complex product and configuration issues. The ideal candidate will have strong communication skills, experience with escalations, and proficiency in presenting technical information to diverse audiences. The role also includes leading product demos and documenting cases thoroughly. The salary range for this position is $78,000 - $81,000 annually.
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Position Requirements
10+ Years work experience
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