MIS System Analyst

Responsibilities

• Analyze existing systems, business processes, and operational workflows to identify areas for improvement, optimization, and automation.
• Understand the structure, policies, and procedures of AMAX to recommend scalable solutions that improve operational efficiency.
• Participate in user requirement sessions to identify process improvement opportunities and technical solutions.
• Gather, analyze, and document business and system requirements, including future‑state (“to‑be”) process flows.
• Collaborate with onsite and overseas development teams to design and implement solutions that meet business needs.
• Design solutions that maximize usability while minimizing unnecessary complexity and customization.
• Develop and maintain system documentation, user guides, process documentation, and training materials.
• Provide ongoing system support by troubleshooting user issues, coordinating with technical teams, and communicating resolutions to stakeholders.
• Train and support end users on new or updated systems and business processes.
• Manage projects related to system implementations, upgrades, enhancements, and process improvement initiatives, including planning, scheduling, and coordination.
• Support internal business systems, reporting, dashboards, and automation initiatives.
• Evaluate and improve workflows related to sales, purchasing, production, project management, and operations.
• Drive standardization and scalability across business processes and systems.
• Serve as a liaison between business stakeholders and IT teams to support digital transformation and automation initiatives.

• Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, or a related field.
• Strong knowledge of enterprise business systems such as ERP, MES, CRM, and PLM platforms.
• Experience with business analysis, requirements gathering, and process documentation.
• Familiarity with software development lifecycle (SDLC) methodologies and system implementation practices.
• Experience gathering and analyzing user feedback, business requirements, and operational data.
• Experience documenting user stories, workflows, and process flow diagrams.
• Strong collaboration and communication skills with both technical teams and business stakeholders.
• Knowledge of software testing methodologies, including functional, performance, security, and usability testing.
• Experience in manufacturing or operations environments is preferred.
• Strong analysis and problem‑solving skills.
• Strong presentation, communication (written and verbal) skills, and interpersonal skills.
• Ability to work independently and as a team player
• Any software programming experience is a plus.

The annual salary range for this position is $75,000–$95,000. The final compensation will be determined based on the candidate’s qualifications, experience, and education.

• Medical, Dental, Vision Insurance
• Flexible spending account
• Health savings account
• 401k match
• Commuter benefits
• Life and Accidental Insurance
• Short‑and‑Long‑term Disability Insurance

AMAX is proud to be an equal‑opportunity employer. We welcome all applicants and provide equal employment opportunities regardless of age, race, gender, or other legally protected characteristics.