IT Technician
Listed on 2026-06-14
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Desktop Support
Overview
IT Technician position at Quanta Manufacturing’s Fremont headquarters. Responsible for providing Tier 1/Tier 2 help desk support in a fast‑paced corporate environment.
Location & ScheduleFremont, CA – 1st shift, Monday to Friday. Temp to Hire with pay $24–$28/hr.
Responsibilities- Provide Tier 1 / Tier 2 Help Desk support in a corporate environment
- Troubleshoot hardware, software, and network issues across Windows, macOS, and Linux systems
- Manage and resolve tickets using a Service Desk ticketing system (Service Now, Jira, Zendesk, etc.)
- Support Microsoft 365, Teams, and SaaS applications
- Perform user account management (Active Directory, password resets, access requests)
- Assist with device imaging, deployment, onboarding/offboarding
- Troubleshoot printers, VoIP systems, AV/conference room technology, and peripherals
- Provide remote and onsite support using tools such as RDP, Team Viewer, etc.
- Document troubleshooting steps and contribute to knowledge base articles
- Collaborate with IT infrastructure and engineering teams
- 3–4+ years of strong Help Desk / Service Desk experience in a corporate environment
- Experience supporting Windows and macOS systems (Linux is a plus)
- Hands‑on experience with Active Directory, Group Policy, and Microsoft 365
- Experience using ticketing systems (Service Now, Jira, Zendesk, etc.)
- Strong troubleshooting skills across hardware, software, printers, and networking issues
- Knowledge of DNS, DHCP, VPN, and basic networking concepts
- Excellent communication and customer service skills
- Ability to manage multiple tickets and prioritize effectively
Benefits for temporary employees are available to eligible candidates. Additional benefits may be offered by the client during assignment.
Equal Opportunity EmployerEastridge Workforce Solutions is an Equal Opportunity Employer. All qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable laws. Eastridge does not provide visa sponsorship.
Background CheckBackground checks may be required and will be conducted in a manner consistent with applicable laws.
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