Technical Program Manager 4

In your career, let's prove what's possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams' achievements. We strive to create an inclusive and diverse culture where everyone's contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they're inspired to unleash the power of innovation for a better world together, anything is possible.

Date:
Jul 17, 2026

Location:

Fremont, CA, US, 94538

Worker Category:
On-site Flex

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of our customers' installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

Technical Program Manager responsible for leading teams in the development and productization of advanced software products for Lam's Service Business. Also responsible for maintaining and updating existing and new business process systems, software, hardware, and process architecture into a long-term, stable, and scalable set of systems to support engineers and customers located around the world. The successful candidate will be expected to develop a strong understanding of business needs and seamlessly translate them into requirements and user stories.

Direct experience in program management and working with business development, product marketing, product management, and technical teams will be required.

• Drive complex, cross-functional software programs from concept through implementation and deployment under established direction and strategy.
• Collaborate actively with project teams by participating in planning, execution, and problem-solving activities to support alignment and delivery.
• Own assigned work streams and deliverables, proactively tracking progress, implementing corrective actions, and escalating risks or blockers as needed.
• Execute program plans, including schedules, dependencies, risk tracking, and issue resolution, across geographically distributed teams.
• Translate business needs into actionable technical requirements, user stories, and acceptance criteria in partnership with product and engineering teams.
• Partner with stakeholders across Product, Engineering, Business, Marketing, and Field teams to support alignment, decision-making, and successful execution.
• Track and manage feature execution, monitoring progress, quality, and readiness across projects and releases.
• Contribute to the improvement of business systems, integrations, and processes by identifying gaps and driving targeted enhancements.
• Prepare and deliver clear program status updates, metrics, and communications for stakeholders and leadership.
• Support operational excellence by applying and continuously improving processes, metrics, and delivery best practices.
• Analyze program data, identify insights, and provide fact-based recommendations to support informed decision-making.
• Apply and reinforce Agile and SAFe practices, supporting team adoption and continuous improvement in delivery execution.
• Advocate for the customer and engineer experience by ensuring solutions meet defined requirements and deliver measurable value.

• Bachelor's degree with 8+ years of experience, or a Master's degree with 6+ years of experience, or a PhD with 4+ years of experience, or equivalent industry experience.
• 8+ years of experience in technical program management, continuous improvement, or related technical or operational roles focused on program execution and delivery.
• Ability to travel up to 10% to engage with field users and gain firsthand understanding of customer, engineering, and operational requirements.
• Demonstrated ability to exercise sound judgment and make effective decisions within a defined scope to support the implementation of technical, process, or operational improvements.
• Strong working knowledge of business process development, process controls, and aligning work item execution with defined organizational goals and outcomes.
• Required proficiency…