Associate Business Analyst

Job Description

Come grow with us! If you're looking to grow your analytics experience, look no further! We are seeking a business analyst to round out our amazing and growing team.

_ Here’s what you’ll do:_

Business Analysis & Requirements Support

• Assist in gathering, documenting, and validating business requirements from stakeholders across Operations, Supply Chain, R&D, and Commercial teams.
• Support process mapping and workflow documentation activities to identify opportunities for improvement.
• Participate in stakeholder meetings and help document business needs, action items, and proposed solutions.
• Assist senior team members in evaluating business requirements and translating them into functional system requests.

Business Application Support

• Provide first-level support for business applications used across Operations, Supply Chain, R&D, and Commercial functions.
• Track, document, and assist in resolving application issues, escalating complex problems to IT support teams when needed.
• Support application testing, configuration updates, and documentation of system changes.
• Assist with maintaining application-related procedures, user guides, and knowledge base documentation.

Cross-Functional Collaboration

• Collaborate with cross-functional teams to understand business processes and system requirements.
• Support communication and coordination between business users, IT teams, and other stakeholders.
• Assist in facilitating discussions related to process improvements, system enhancements, and operational efficiencies.
• Build effective working relationships with stakeholders to support project and operational objectives.

Business Analytics & Reporting

• Collect, analyze, and report operational, supply chain, and system performance data to support business decision-making.
• Develop and maintain reports, dashboards, and data visualizations using tools such as Excel and Power BI.
• Support data validation activities to ensure the accuracy and integrity of business reporting.
• Assist with identifying trends, performance gaps, and opportunities for operational improvement.
• Document and track key performance indicators (KPIs) and business metrics.
• Respond to ad hoc reporting and data analysis requests from business stakeholders.

Project & System Support

• Support business and system improvement projects through planning, documentation, testing, and implementation activities.
• Participate in User Acceptance Testing (UAT) by developing test cases, executing tests, documenting results, and helping track issue resolution.
• Assist with preparing project documentation, training materials, and status updates.
• Maintain process documentation and workflow maps related to business systems and operational processes.

User Support & Training

• Provide basic guidance and support to internal users regarding business applications and reporting tools.
• Assist with onboarding and training activities for new users and system enhancements.
• Create and maintain user guides, standard operating procedures (SOPs), and training materials.
• Track common user questions and issues and recommend improvements to enhance user experience.

Continuous Improvement

• Help identify opportunities to improve business processes, reporting capabilities, and system utilization.
• Support continuous improvement initiatives by analyzing data and documenting recommended actions.
• Participate in process improvement projects aimed at increasing efficiency, scalability, and data visibility.
• Assist in measuring and tracking the impact of implemented improvements.

Additional Responsibilities

• Maintain documentation in accordance with company quality and compliance requirements.
• Adhere to company safety, environmental health, and regulatory policies.
• Support cross-functional initiatives and special projects as assigned.
• Perform other duties and responsibilities as assigned.

Qualifications: Qualifications

_ What we are looking for in the ideal candidate:_

• Bachelor or Associate Degree in Business Administration, Engineering, Computer Science or Management Information Systems, Life Sciences, or any other equivalent degree or experience
• Minimum 1-2 years of experience working with business applications
• Experience or exposure to Microsoft Excel, Power BI, ERP/CRM systems, business application support, reporting, documentation, and basic troubleshooting.
• Strong experience in Microsoft Excel
• Ability to solve practical problems, define cause and effect, map dependencies in process.
• Organized, detail oriented, analytical, curious, with demonstrated troubleshooting and investigation skills;
• Ability to prioritize tasks, multitask with organization and manage time effectively.
• Ability to work independently on assigned tasks with guidance as needed, in a complex global environment;
• Demonstrates a positive attitude, capacity for team environment, and exhibits a genuine interest in drug discovery in support of advancing human health.

Additional Information

Candidates within a commutable distance of Fremont, CA are encouraged to apply.

Pay rate range: $36 -…