Implementation Project Manager

Overview

Our organization includes a strategic team of big thinkers and creatives who truly work interdependently. Whether designing projects for our innovative clients, developing multi-pronged marketing strategies, or delivering a preeminent customer experience, we are constantly finding ways to underscore our promise to partner with our clients to make inspiring spaces that unlock their people’s greatest potential. The pace is fast, and the learning is constant…but as part of a team this driven, the possibilities are endless.

Pivot creates workplace environments to enable people to do their best work. Implementation Project Manager oversees and manages complex projects from beginning to completion with an emphasis on cost-effectiveness and customer service. Works independently in fast-paced situations with frequent deadlines, constant interruptions and changing priorities. Works autonomously and with independent discretion with internal and external parties to plan, direct and coordinate activities of designated projects to ensure that schedules, budgets, and objectives of projects are accomplished as expected.

• Collaborate with the sales executive’s team and other departments to define the scope for complex projects, plan the required resources and schedule, manage project execution, and close out the project, including punch items.
• Analyze actual labor time expended by project managers and the installation team to ensure up-to-date knowledge of budget versus actual for assigned projects.
• Oversee project team members to ensure that projects are completed per the quoted scope, cost, and schedule.
• Provide technical review and make recommendations of specifications upon request.
• Determine the initial project definition and timeline utilizing Pivot’s process management system.
• Perform special analysis and/or planning (site verification, phasing of product for order entry, etc.).
• Ensure design completion per the predetermined schedule along with the order phasing plan.
• Develop the scope of work & project description to provide required detailed information to ensure clarity and understanding for lead installation personnel.
• Create and communicate detailed work plans per installation schedule for material handling, logistical plans, loading requirements & identification of potential issues & problem areas.
• Represent Pivot Interiors at client project/construction meetings to coordinate furniture installation activities with the contractor, client, and building management parties.
• Assess risk with site evaluation, project design, and scope of work, and make appropriate recommendations to mitigate the risks.
• Ensure that installation work is executed in compliance with the contracted scope of services.
• Assess work outside of the quoted scope and obtain approval to execute change orders as needed.
• Inspect quality of workmanship and ensure conformance to installation plans and installation standards.
• Conduct final walk-through with client representative at the completion of the project.
• Prepare a detailed punch list and forward it to the team for resolution.
• Obtain final client acceptance and sign-off upon completion of the installation.
• Mentor and train project managers to build bench strength across the organization.
• Delegate and direct work to project managers for complex projects.

• A high school diploma or GED plus bachelor’s degree in construction Mgt, Interior Design, Engineering, or Facilities Mgt from a four-year college or university and at least 5 years of related experience; or equivalent combination of education and experience.
• Familiarity with a variety of the concepts, practices, and procedures. Ability to rely on experience and judgment to plan and accomplish goals. Ability to perform a variety of tasks.
• Experience in taking the lead, training, and directing the work of others.
• Knowledge of creativity and latitude is expected.
• Operations database experience is preferred, as well as previous working experience with Microsoft Word, and Excel.

The Implementation Project Manager customarily oversees, directs, and coordinates actions…