Operations Manager

We are seeking an Operations Manager to provide strong, hands‑on leadership of campus operations across multiple departments serving a 25-acre property. This role ensures operational excellence, fiscal responsibility, and consistent service delivery while supporting the mission and values of the community.

The ideal candidate is an experienced manager who can confidently make decisions, set clear expectations, hold teams and vendors accountable, and assess departmental capacity to ensure resources and spending align with operational priorities.

• Direct daily operations across Facilities, Grounds, Food Services, Housekeeping, Security, Safety, and Hospitality
• Establish, implement, and enforce Standard Operating Procedures (SOPs)
• Evaluate staffing levels, departmental performance, and workload capacity; reallocate resources when necessary
• Set clear service standards and ensure timely resolution of operational issues
• Maintain centralized tracking of projects, maintenance activities, and service requests
• Manage contracted services with a focus on performance, accountability, and cost control
• Review and approve invoices with careful scrutiny; identify opportunities to reduce or optimize vendor spend
• Partner with Finance to develop and monitor operating and capital budgets
• Provide clear recommendations regarding operational efficiencies and cost management

• Oversee major site projects, ensuring alignment with scope, timeline, and budget
• Coordinate effectively with prioresses, leadership groups, and stakeholders
• Provide structured operational updates and elevate issues when necessary

• Ensure clear emergency escalation protocols are in place and understood
• Collaborate with the Safety Committee to maintain compliance and preparedness
• Respond decisively to campus emergencies and infrastructure disruptions

• Prepare concise, data‑informed operational reports for the Congregational Council
• Identify risks, operational gaps, and improvement opportunities proactively

• Bachelor's degree in Management, Administration, or related field
• 5+ years of progressive operations or facilities management experience in a campus or multi‑department environment
• Demonstrated ability to lead teams with authority while fostering professionalism and respect
• Strong budgeting, financial oversight, and vendor management experience
  
  Working knowledge of building systems, safety standards, and regulatory compliance
• Proficiency in Microsoft Office and project management systems

• Decisive, steady, and solutions‑oriented
• Able to command respect while maintaining a collaborative approach
• Financially disciplined and operationally strategic
• Organized and capable of managing multiple priorities
• Calm and confident in high‑pressure situations

Interested candidates apply by sending an updated resume to this ad.