Customer Solutions Leader: Global Cross-Functional Support
Job in
Fremont, Alameda County, California, 94537, USA
Listed on 2026-08-08
Listing for:
UCT
Full Time
position Listed on 2026-08-08
Job specializations:
-
Management
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Customer Service/HelpDesk
Job Description & How to Apply Below
UCT in Fremont, CA is seeking a Manager, Customer Solutions to lead a team delivering an exceptional customer experience across the order lifecycle. You will oversee customer support operations, handle escalations, and partner with Sales, Operations, Engineering, Quality, and Finance to ensure on-time order fulfillment and issue resolution.
You will drive process standardization, analyze performance metrics, optimize workflows, and develop team capability.
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