QA - Quality Assurance Analyst

QA Support I - Quality Assurance Analyst

The Quality Analyst for PDF Image Review is responsible for ensuring the accuracy and quality of PDF images. This role requires meticulous attention to detail and a strong commitment to maintaining high standards as outlined in scorecards and operational guidelines.

Review approximately 350+ PDF images per week, ensuring each review is completed within a 5‑minute turnaround time.

• Assess and evaluate ~350+ PDF images per week using a standardized scorecard and guidelines.
• Identify and document poor quality PDFs, including content‑related issues.
• Spot and report common issues such as blurriness, misalignment, incomplete images, or missing content.
• Mark and categorize “bad” images to facilitate process improvements and retraining.
• Log evaluations and decisions in the designated system.
• Provide detailed notes and feedback on identified issues for each image.
• Collaborate with relevant teams to communicate recurring problems or trends.
• Follow established quality guidelines and maintain consistency in evaluations.
• Complete each review within the 5‑minute time frame.
• Participate in calibration sessions to ensure scoring consistency.
• Suggest and contribute ideas towards improving imaging and review processes.
• Support training and process documentation for new scorecard items or criteria.

• 1+ year experience in quality assurance, data entry, or visual/content review roles.
• Basic proficiency with computers and ability to navigate image reviewing software.
• Exceptional attention to detail.
• Strong organizational and time‑management skills.

• Competitive salary (starting at $42,000).
• 401(k) plan with company match.
• Health benefits with HSA match.
• Learning & Development platform (courses, labs, certifications).
• Corporate wellness program covering gym membership.